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πŸ“‹ Application Coach

Step-by-step guidance to complete your benefit applications

Select a Program to Apply For

🍎

SNAP (Food Stamps)

Food assistance for low-income households

πŸ₯

Medicaid

Free or low-cost health coverage

πŸ’΅

EITC

Earned Income Tax Credit refund

🍼

WIC

Nutrition for women, infants, children

πŸ’‘

LIHEAP

Help with energy and heating bills

πŸ‘Ά

CHIP

Health insurance for children

β™Ώ

SSI

Monthly payments for disabled/elderly

🏠

Section 8 Housing

Rental assistance vouchers

πŸ‘¨β€πŸ‘©β€πŸ‘§

TANF

Cash assistance for families

πŸŽ“

Pell Grants

College financial aid (no repayment)

🍎

SNAP Application Guide

The Supplemental Nutrition Assistance Program helps families buy groceries. Here's how to apply step by step.

⏱️ 20-30 min to complete πŸ“„ 3-5 documents needed πŸ’° Up to $234/month per person
Your Progress: 0%
1

Gather Your Documents

Collect ID, income proof, and expense records

β–Ό

Before starting your application, gather these documents. Having them ready will make the process much faster.

  • Photo ID (driver's license, state ID, or passport)
  • Social Security cards for everyone in your household
  • Proof of income (pay stubs, benefit letters, tax returns)
  • Rent or mortgage statement
  • Utility bills (electric, gas, water)
πŸ’‘ Pro Tip:

If you don't have all documents, apply anyway! The office can help you get what's missing. Don't let paperwork stop you from getting help.

2

Start Your Application Online

Go to your state's SNAP portal

β–Ό

Most states let you apply online. Find your state's portal and create an account.

For Washington State:

Apply on Washington Connection β†’
Common Fields You'll See:
Household Size Count everyone who lives with you AND shares meals together
Gross Income Your total income BEFORE taxes are taken out
Resources Bank accounts, cash on hand. Most states exempt your home and one car.
πŸ’‘ Pro Tip:

If you need expedited benefits (food within 7 days), mention if you have less than $100 in resources AND income this month is less than your rent.

3

Complete the Interview

Phone or in-person interview with caseworker

β–Ό

After submitting your application, you'll be scheduled for an interview. Most states now do these by phone.

What to expect:

  • Interview lasts 15-30 minutes
  • They'll verify information from your application
  • Have your documents handy to reference
  • Be honest β€” mistakes happen, fraud is intentional
Common Interview Questions:
"Who lives with you?" List everyone by name, age, and relationship
"What's your income?" Include all sources: jobs, child support, SSI, etc.
"What are your expenses?" Rent, utilities, childcare, medical costs
πŸ’‘ Pro Tip:

If you miss your interview, call back immediately to reschedule. They'll give you another chance.

4

Submit Verification Documents

Upload or mail required paperwork

β–Ό

After your interview, you may need to submit additional verification. You usually have 10 days to provide documents.

Ways to submit:

  • Upload through the online portal (fastest)
  • Fax to the number they provide
  • Mail copies (keep originals)
  • Drop off at local DSHS office
πŸ’‘ Pro Tip:

Take photos of documents with your phone and upload them. It's faster than mailing and you have proof of submission.

5

Receive Your EBT Card

Get approved and start using benefits

β–Ό

Once approved, you'll receive an EBT card in the mail within 7-10 days. Benefits are loaded monthly.

Using your EBT card:

  • Works like a debit card at most grocery stores
  • Buy food items only (no alcohol, tobacco, hot foods)
  • Check balance online, by phone, or on receipt
  • Benefits load on same day each month
πŸ’‘ Pro Tip:

Many farmers markets accept EBT and some double your dollars! Ask about "SNAP Match" programs in your area.

πŸ“± Need Help? Text Us!

Get instant answers to your SNAP questions via text message

(253) 487-0978
Text: APPLY SNAP
πŸ₯

Medicaid Application Guide

Medicaid provides free or low-cost health coverage for eligible individuals and families.

⏱️ 15-20 min to complete πŸ“„ 2-4 documents needed πŸ’° Free health coverage
Your Progress: 0%
1

Check If You Qualify

Income limits vary by household size

β–Ό

Medicaid eligibility is based on your income and household size. In most states, you qualify if your income is below 138% of the federal poverty level.

2024 Income Limits (138% FPL):
1 person $20,783/year ($1,732/month)
2 people $28,208/year ($2,351/month)
3 people $35,632/year ($2,969/month)
4 people $43,056/year ($3,588/month)
πŸ’‘ Pro Tip:

Even if you're slightly over the limit, apply anyway! Pregnant women, children, and people with disabilities often have higher income limits.

2

Gather Required Documents

ID, income, and citizenship verification

β–Ό
  • Photo ID for all adults applying
  • Social Security numbers for everyone
  • Proof of citizenship (birth certificate or passport)
  • Proof of income (pay stubs or tax return)
  • Proof of Washington residency (utility bill, lease)
πŸ’‘ Pro Tip:

Many documents can be verified electronically. If you're missing something, apply anyway and provide it later.

3

Apply Online or By Phone

Submit your application

β–Ό

You can apply through Healthcare.gov, your state's Medicaid website, or by phone.

For Washington State:

Apply on WA Healthplanfinder β†’

Or call: 1-855-923-4633 (TTY: 1-855-627-9604)

πŸ’‘ Pro Tip:

Applying online is fastest. You can often get approved same-day during open enrollment periods.

4

Choose a Health Plan

Select your managed care organization

β–Ό

Once approved, you'll need to choose a managed care plan. Each plan has different doctors and benefits.

  • Check if your current doctor accepts the plan
  • Look at which hospitals are covered
  • Compare prescription drug coverage
  • Consider extra benefits (vision, dental, transportation)
πŸ’‘ Pro Tip:

If you don't choose a plan, one will be assigned to you. You can switch plans within the first 90 days.

5

Start Using Your Coverage

Get your card and schedule appointments

β–Ό

Your Medicaid card will arrive in the mail. You can start using your coverage right away.

  • Find in-network doctors at your plan's website
  • Schedule a wellness checkup
  • Fill prescriptions at participating pharmacies
  • No copays for most preventive services
πŸ’‘ Pro Tip:

Keep your card with you at all times. If you lose it, call your plan to get a replacement.

πŸ“± Need Help? Text Us!

Get instant answers to your Medicaid questions

(253) 487-0978
Text: APPLY MEDICAID
πŸ’΅

EITC Application Guide

The Earned Income Tax Credit is a refundable tax credit for working people with low to moderate income.

⏱️ Part of tax filing πŸ“„ Tax documents needed πŸ’° Up to $7,430 refund
Your Progress: 0%
1

Check Your Eligibility

Must have earned income from work

β–Ό

To qualify for EITC, you must have earned income from a job or self-employment.

2024 Maximum Income Limits:
No children $17,640 single / $24,210 married (Credit up to $632)
1 child $46,560 single / $53,120 married (Credit up to $3,995)
2 children $52,918 single / $59,478 married (Credit up to $6,604)
3+ children $56,838 single / $63,398 married (Credit up to $7,430)
2

Gather Tax Documents

W-2s, 1099s, and other income records

β–Ό
  • W-2 forms from all employers
  • 1099 forms for freelance/contract work
  • Social Security cards for you and children
  • Prior year tax return (if available)
  • Bank account info for direct deposit
πŸ’‘ Pro Tip:

Claim ALL qualifying children! Each child can add thousands to your refund. Children must live with you for more than half the year.

3

File Your Tax Return

EITC is claimed on your tax return

β–Ό

You claim the EITC when you file your federal tax return. You don't need to apply separately.

Free filing options:

IRS Free File β†’

Also try:

  • VITA (Volunteer Income Tax Assistance) β€” free in-person help
  • GetYourRefund.org β€” free online filing with support
  • MyFreeTaxes.com β€” free H&R Block software
πŸ’‘ Pro Tip:

Never pay to file if your income is under $79,000. There are always free options available!

4

Receive Your Refund

Direct deposit is fastest

β–Ό

EITC refunds are released by mid-February if you file early. Direct deposit gets you money in 2-3 weeks.

πŸ’‘ Pro Tip:

Track your refund at IRS.gov/Refunds or the IRS2Go mobile app. Don't pay for "rapid refund" loans β€” they charge high fees!

πŸ“± Need Help? Text Us!

Get instant answers to your EITC questions

(253) 487-0978
Text: APPLY EITC
🍼

WIC Application Guide

WIC provides nutrition support for pregnant women, new mothers, infants, and children under 5.

⏱️ In-person appointment πŸ“„ 2-3 documents needed πŸ’° $50-100/month in food benefits
Your Progress: 0%
1

Check If You Qualify

Pregnant, postpartum, or have children under 5

β–Ό

You may qualify if you are:

  • Pregnant
  • Breastfeeding (up to 1 year postpartum)
  • Postpartum (up to 6 months after birth)
  • Parent/guardian of infant or child under 5
2024 Income Limits (185% FPL):
2 people $37,814/year ($3,151/month)
3 people $47,767/year ($3,981/month)
4 people $57,720/year ($4,810/month)
πŸ’‘ Pro Tip:

If you're on Medicaid, SNAP, or TANF, you automatically qualify for WIC income-wise!

2

Find Your Local WIC Office

Schedule an appointment

β–Ό

WIC requires an in-person appointment at a local clinic. Call to schedule.

Find Your State WIC Office β†’

Washington State WIC: 1-800-322-2588

πŸ’‘ Pro Tip:

Many WIC offices have evening and Saturday hours. Ask about all available appointment times.

3

Attend Your Appointment

Bring documents and get assessed

β–Ό

Bring to your appointment:

  • ID for you (and children if applying for them)
  • Proof of income OR Medicaid/SNAP card
  • Proof of address (utility bill, lease)
  • Immunization records for children

At the appointment:

  • Height and weight measurements
  • Blood test for iron (finger prick)
  • Nutrition education
  • Receive your WIC card same day
4

Use Your WIC Benefits

Shop for approved foods

β–Ό

WIC foods include:

  • Milk, cheese, yogurt
  • Eggs
  • Whole grain bread and cereals
  • Fruits and vegetables
  • Peanut butter, beans
  • Baby formula (if not breastfeeding)
πŸ’‘ Pro Tip:

Download the WICShopper app to scan products and see what's covered before you buy!

πŸ“± Need Help? Text Us!

Get instant answers to your WIC questions

(253) 487-0978
Text: APPLY WIC
πŸ’‘

LIHEAP Application Guide

LIHEAP helps low-income households pay for heating, cooling, and energy costs.

⏱️ 15-20 min to complete πŸ“„ 3-4 documents needed πŸ’° $200-1,000 per year
Your Progress: 0%
1

Check If You Qualify

Based on income and household size

β–Ό
Typical Income Limits (150% FPL):
1 person $22,590/year
2 people $30,660/year
3 people $38,730/year
4 people $46,800/year
πŸ’‘ Pro Tip:

Priority goes to households with elderly members, disabled individuals, or young children. If that's you, mention it!

2

Gather Required Documents

Income, utility bills, and ID

β–Ό
  • Photo ID for all adults
  • Social Security numbers for everyone
  • Proof of income (last 30 days)
  • Current utility bill (in your name)
  • Landlord info if utilities included in rent
3

Apply Through Local Agency

Contact your Community Action agency

β–Ό

LIHEAP is administered locally. Find your agency and apply.

Find Your Local LIHEAP Agency β†’

Washington State:

  • Pierce County: (253) 798-4500
  • King County: (206) 461-3700
  • Snohomish County: (425) 259-3188
πŸ’‘ Pro Tip:

Apply early! LIHEAP funds run out fast each year. The program typically opens in October/November.

4

Receive Your Benefit

Payment goes directly to your utility company

β–Ό

Once approved, LIHEAP sends payment directly to your utility provider. You'll see a credit on your next bill.

πŸ’‘ Pro Tip:

Also ask about weatherization assistance! Many LIHEAP agencies can help insulate your home for free, reducing future bills.

πŸ“± Need Help? Text Us!

Get instant answers to your LIHEAP questions

(253) 487-0978
Text: BENEFITS
πŸ‘Ά

CHIP Application Guide

The Children's Health Insurance Program provides low-cost health coverage for children in families who earn too much for Medicaid but can't afford private insurance.

⏱️ 15-20 min to complete πŸ“„ 2-3 documents needed πŸ’° Low or no-cost coverage
Your Progress: 0%
1

Check If Your Children Qualify

Income limits are higher than Medicaid

β–Ό

CHIP covers children under 19 in families that earn too much for Medicaid but can't afford private insurance.

Typical CHIP Income Limits (varies by state):
3 people Up to $60,000-75,000/year depending on state
4 people Up to $72,000-90,000/year depending on state
πŸ’‘ Pro Tip:

Many states cover children up to 250-300% of the poverty level. Apply even if you think you make too muchβ€”you might be surprised!

2

Gather Required Documents

Basic ID and income verification

β–Ό
  • Birth certificates for children
  • Social Security numbers for children
  • Proof of income (pay stubs, tax return)
  • Proof of state residency
  • Immigration status documents (if applicable)
πŸ’‘ Pro Tip:

Legal immigrant children can get CHIP in most states. Don't let immigration concerns stop you from applying for your children.

3

Apply Online or By Phone

Same application as Medicaid

β–Ό

CHIP uses the same application as Medicaid. The system automatically determines which program your children qualify for.

Apply at Healthcare.gov β†’

Or call: 1-800-318-2596 (24/7)

Washington State:

WA Healthplanfinder β†’
4

Choose a Health Plan & Start Coverage

Select doctors and use your child's coverage

β–Ό

Once approved, choose a health plan and your children can start using their coverage right away.

CHIP typically covers:

  • Doctor visits and checkups
  • Immunizations and shots
  • Hospital care
  • Dental and vision care
  • Prescriptions
  • Mental health services
πŸ’‘ Pro Tip:

CHIP may have small copays ($5-20), but they're capped annually. No family will pay more than 5% of their income.

πŸ“± Need Help? Text Us!

Get instant answers to your CHIP questions

(253) 487-0978
Text: BENEFITS
β™Ώ

SSI Application Guide

Supplemental Security Income provides monthly payments to people with disabilities and seniors with limited income and resources.

⏱️ 1-2 hours initial application πŸ“„ Many documents needed πŸ’° Up to $943/month (2024)
Your Progress: 0%
1

Understand Eligibility Requirements

Age, disability, and financial limits

β–Ό

You may qualify if you are:

  • Age 65 or older, OR
  • Blind or disabled (any age, including children)

AND you have:

Financial Limits:
Resources Less than $2,000 individual / $3,000 couple
Income Very limited (less than ~$1,913/month)
πŸ’‘ Pro Tip:

Your home and one vehicle don't count toward the $2,000 resource limit. Neither do burial plots or life insurance under $1,500.

2

Gather Your Documents

Medical records are critical

β–Ό

You'll need:

  • Social Security card and birth certificate
  • Proof of citizenship or immigration status
  • Bank statements (all accounts)
  • Lease or mortgage documents
  • Medical records from all doctors
  • List of medications with dosages
  • Names and addresses of all healthcare providers
  • Work history for the past 15 years
πŸ’‘ Pro Tip:

Request your medical records NOW. It can take weeks to get them. Don't wait until you're ready to apply.

3

Apply at Social Security

Online, phone, or in-person

β–Ό

Ways to apply:

Start at SSA.gov β†’

Or:

  • Call: 1-800-772-1213 (TTY: 1-800-325-0778)
  • Visit your local Social Security office
πŸ’‘ Pro Tip:

Consider getting help from a disability advocate or attorney. They work on contingency (no fee unless you win) and significantly increase approval chances.

4

Wait for Decision (3-6 months)

Be prepared to appeal if denied

β–Ό

Initial decisions take 3-6 months. If denied, DON'T GIVE UP.

Important:

  • Most initial applications are denied (60-70%)
  • You have 60 days to appeal a denial
  • Many people win on appeal
  • Get a disability attorney if denied
πŸ’‘ Pro Tip:

Keep seeing your doctors while waiting. New medical evidence strengthens your case on appeal.

5

Receive Monthly Benefits

Set up direct deposit

β–Ό

Once approved, you'll receive monthly payments. You may also get back pay from your application date.

SSI benefits include:

  • Monthly cash payment (up to $943 in 2024)
  • Automatic Medicaid enrollment in most states
  • May qualify for SNAP automatically
πŸ’‘ Pro Tip:

Some states add a supplement to federal SSI. Washington adds up to $74.58/month extra.

πŸ“± Need Help? Text Us!

Get instant answers to your SSI questions

(253) 487-0978
Text: BENEFITS
🏠

Section 8 Housing Application Guide

The Housing Choice Voucher Program (Section 8) helps low-income families afford safe, decent housing in the private market.

⏱️ 30-60 min application πŸ“„ 5+ documents needed πŸ’° Pays 70% of rent (avg)
Your Progress: 0%
1

Check If You Qualify

Based on income and family size

β–Ό

Section 8 is for families earning less than 50% of the area median income (AMI). Priority goes to those under 30% AMI.

Typical Income Limits (Pierce County, WA):
1 person $35,400/year (50% AMI)
2 people $40,450/year
4 people $50,550/year
πŸ’‘ Pro Tip:

Elderly, disabled, and families with children often get priority. Apply everywhereβ€”each housing authority has its own waitlist.

2

Find Open Waitlists

Most have long waitlists (1-5+ years)

β–Ό

Section 8 has limited funding. Most areas have waitlists that are often closed. Check multiple housing authorities.

Find Housing Authorities β†’

Washington State Housing Authorities:

  • Tacoma Housing Authority: (253) 207-4400
  • King County Housing Authority: (206) 574-1100
  • Seattle Housing Authority: (206) 615-3300
πŸ’‘ Pro Tip:

Apply to MULTIPLE housing authorities. Waitlists varyβ€”some rural areas have shorter waits. Sign up for alerts when waitlists open.

3

Submit Your Application

Provide income and household info

β–Ό

Documents typically needed:

  • Photo ID for all adults
  • Social Security cards for everyone
  • Birth certificates for children
  • Proof of income (pay stubs, benefits letters)
  • Bank statements
  • Current lease (if renting)
  • Proof of citizenship or eligible immigration status
πŸ’‘ Pro Tip:

Keep a copy of everything you submit. Update the housing authority if you moveβ€”missing their letter means losing your spot!

4

Wait for Your Turn

Keep your info updated

β–Ό

Waitlists can be 1-5+ years. During this time:

  • Keep your contact info updated (critical!)
  • Respond promptly to any letters
  • Report changes in income or family size
  • Continue applying to other housing authorities
πŸ’‘ Pro Tip:

While waiting, apply for other housing programs: public housing, LIHTC apartments, or nonprofit housing. Don't put all eggs in one basket.

5

Receive Voucher & Find Housing

You have 60-120 days to find a place

β–Ό

When your name comes up, you'll receive a voucher. Then you need to find a landlord who accepts Section 8.

  • Voucher specifies your bedroom size
  • You typically have 60-120 days to find housing
  • Housing must pass inspection
  • You pay ~30% of income; voucher pays the rest
πŸ’‘ Pro Tip:

Start looking for Section 8-friendly landlords BEFORE you get your voucher. Many areas have Section 8 landlord directories.

πŸ“± Need Help? Text Us!

Get instant answers to your housing questions

(253) 487-0978
Text: BENEFITS
πŸ‘¨β€πŸ‘©β€πŸ‘§

TANF Application Guide

Temporary Assistance for Needy Families provides cash assistance and support services to families with children.

⏱️ 20-30 min to apply πŸ“„ 3-5 documents needed πŸ’° $400-700/month (varies by state)
Your Progress: 0%
1

Check If You Qualify

Must have children under 18 in household

β–Ό

Basic requirements:

  • Have a child under 18 (or pregnant)
  • Be a U.S. citizen or qualified immigrant
  • Have very low or no income
  • Have limited resources (under $1,000-6,000 depending on state)
πŸ’‘ Pro Tip:

TANF has work requirements for most adults. You'll need to participate in job training, job search, or community service. Exemptions exist for some situations.

2

Gather Required Documents

ID, income, and child verification

β–Ό
  • Photo ID for adults
  • Social Security cards for everyone
  • Birth certificates for children
  • Proof of income (or lack thereof)
  • Proof of address (utility bill, lease)
  • Bank statements
  • School enrollment for children (if applicable)
3

Apply Online or In Person

Same portal as SNAP in most states

β–Ό

Apply through your state's benefits portal. In Washington, use Washington Connection:

Apply on Washington Connection β†’

Or call: 1-877-501-2233

πŸ’‘ Pro Tip:

Apply for TANF, SNAP, and Medicaid all at once. It's the same application and you may qualify for multiple programs.

4

Complete Interview & Work Plan

Meet with caseworker

β–Ό

You'll have an interview and create an Individual Responsibility Plan (IRP) outlining your path to self-sufficiency.

The plan may include:

  • Job search activities
  • Education or training programs
  • Community service hours
  • Parenting classes
  • Substance abuse treatment (if needed)
πŸ’‘ Pro Tip:

TANF can pay for childcare while you work or attend training. Ask about childcare assistance!

5

Receive Benefits

Cash loaded to EBT card

β–Ό

TANF cash is loaded to an EBT card monthly. You can withdraw cash at ATMs or use it for purchases.

Washington TANF amounts (2024):

1 adult + 1 child ~$440/month
1 adult + 2 children ~$546/month
1 adult + 3 children ~$647/month
πŸ’‘ Pro Tip:

There's a 60-month lifetime limit on TANF. Use this time to build skills and find stable employment. Take advantage of all the support services offered!

πŸ“± Need Help? Text Us!

Get instant answers to your TANF questions

(253) 487-0978
Text: BENEFITS
πŸŽ“

Pell Grant Application Guide

Pell Grants provide free money for college that you NEVER have to pay back. It's the largest federal grant program for students.

⏱️ 30-45 min (FAFSA) πŸ“„ Tax returns needed πŸ’° Up to $7,395/year (2024-25)
Your Progress: 0%
1

Check If You Qualify

Based on financial need and enrollment

β–Ό

Basic requirements:

  • Be a U.S. citizen or eligible noncitizen
  • Have a high school diploma or GED
  • Be enrolled in a degree/certificate program
  • Demonstrate financial need
  • Not have a bachelor's degree already
Income Guidelines (approximate):
Maximum Pell Family income under ~$30,000
Partial Pell Family income up to ~$60,000
πŸ’‘ Pro Tip:

Everyone should fill out the FAFSA, even if you think you won't qualify. You might be surprised, and it's required for all federal aid.

2

Create an FSA ID

Your login for federal student aid

β–Ό

Before you can fill out the FAFSA, you need an FSA ID. This is your electronic signature.

Create FSA ID β†’

You'll need:

  • Your Social Security number
  • Email address
  • Phone number
πŸ’‘ Pro Tip:

If you're a dependent student, your parent also needs their own FSA ID to sign the FAFSA.

3

Complete the FAFSA

Free Application for Federal Student Aid

β–Ό

The FAFSA opens October 1 each year. Apply as early as possibleβ€”some aid is first-come, first-served.

Fill Out FAFSA β†’

Have ready:

  • Your (and parents') Social Security numbers
  • Federal tax returns from 2 years ago
  • W-2 forms and other income records
  • Bank statements
  • Records of investments
  • List of schools you're considering
πŸ’‘ Pro Tip:

Use the IRS Data Retrieval Tool to automatically import your tax info. It's faster and reduces errors.

4

Review Your SAR & Aid Offers

See what you qualify for

β–Ό

Within a few weeks, you'll receive your Student Aid Report (SAR) and financial aid offers from schools you listed.

Review your SAR for:

  • Your Student Aid Index (SAI) number
  • Any errors in your information
  • Verification requests (may need more documents)
πŸ’‘ Pro Tip:

Pell Grants are FREE MONEY. Loans are NOT. Don't confuse them! Accept grants first, then decide on loans.

5

Accept Your Pell Grant

Complete school enrollment requirements

β–Ό

Accept your Pell Grant through your school's financial aid portal. The money goes directly to your school for tuition, fees, and housing.

If grant exceeds your costs:

  • You get a refund check for the difference
  • Use it for books, transportation, living expenses
  • Set up direct deposit for faster refunds
πŸ’‘ Pro Tip:

You must reapply for FAFSA every year! Set a reminder for October 1. Also, maintain satisfactory academic progress to keep your aid.

πŸ“± Need Help? Text Us!

Get instant answers to your financial aid questions

(253) 487-0978
Text: BENEFITS